Chrome extension
Flow guide and capture in the browser.
01 / 11The support agent
The support agent that finishes the work.
KiBee learns your product and the business — language, paths, documents, outcomes, friction — then answers with proof or finishes the step on screen. When it is not sure, Hive takes over.
It learns the product.
Reads the page and the bound playbook before it speaks.
- Learns the product
- Answers with proof
- Guides the step
- Hands off when unsure
Five agents. One workspace brain.
- HiveInbox, chat, handoff
- KnowledgeDocs bound to the UI
- ContactsOne record per person
- FlowsFinish the step
- InsightsFriction to fix next
One workspace for support, knowledge, and completion.
Inbox, knowledge, contacts, flows, and insights share one memory of your product. Pick one and watch it work.
Try the live demokibee.aiHive
The Hive
Aiden Campbellbilling/payment
Stop stacking tours, chat, and copilots for the same workflow.
Most teams pay four vendors for one workflow. KiBee is one platform: it learns the product and can finish the step on screen.
What teams buy
Product tours
Chat widgets
AI bots
KiBee
Guided walkthroughs & hotspots
In-app messenger & live chat
AI answers from help content
Product analytics & funnels
No-code flow & guide builder
Contacts & session CRM
Tools teams replace or de-stack with KiBee
Chameleon
Crisp
- Intercom Fin
In-app copilots
Embedded help bots
Side by side: KiBee vs WalkMe, KiBee vs Pendo, KiBee vs Appcues, KiBee vs Intercom Fin
See the stall. Rescue the step. Hand off if unsure.
Authored flows run first. KiBee resolves intent and rescues an 18-second stall. It never takes raw control of the page.
Observe
Reads the current page, registered targets, and where the user last stalled.
Resolve
Matches intent or inactivity signal to the right flow step. Rules first, AI next.
Guide
Flies to the exact control, delivers a one-line message, waits for the real click.
Remember
Saves a Bookmark on completed routes. Flags an Issue on the handoff point that needs fixing.
01Observe
Reads the current page, registered targets, and where the user last stalled.
01Observe
Reads the current page, registered targets, and where the user last stalled.
02Resolve
Matches intent or inactivity signal to the right flow step. Rules first, AI next.
03Guide
Flies to the exact control, delivers a one-line message, waits for the real click.
04Remember
Saves a Bookmark on completed routes. Flags an Issue on the handoff point that needs fixing.
It acts only when it can prove it.
Not a chatbot on top of a helpdesk. Before anything happens on screen, KiBee checks what it knows and returns one decision with its evidence. Every surface obeys it.
What it checks first
- Your knowledgeSearches your docs and pages by meaning, scoped to your workspace.
- Approved controlsFinds the control your team approved for this answer.
- Paths that workedRanks the routes other users finished on this step.
- Recent missesCounts recent attempts that missed on that control.
One decision, with evidence
readyabstainaction gaphypothesizedempty
- Carries its evidence: an approved control, a path, or a site brief
- Carries a reason in plain words a human can check
- Never carries permission to act on its own
Surfaces that obey it
- HiveDrafts the reply with the page and the reason attached.
- ChatAnswers on screen and points to the control.
- FlowsDrafts a guide from the path that worked.
- LearningCredits the path when the send actually helps.
Guardrails live in the policy, not in a prompt
- 0.08Abstains on a tieWhen the top two paths score within 0.08 of each other, it stops and asks for a human.
- 2Pauses a bad controlAfter two missed attempts on a control, it stops pointing there and says why.
- neverActs on its ownEvery reply and every published flow waits on a human. The decision ships with act disabled.
Install once. The same brain runs everywhere.
One SDK line in your product. Then Hive, Knowledge, Flows, and MCP all read the same decision.
KiBee Headless
Work with guidance in code
Build your own flow loops and rescue apps on the same brain. One SDK line to call them.
Explore the SDKWhere KiBee runs
Your product guide, accessible anywhere
- GPTChatGPTRoadmap
- CLClaudeRoadmap
- CUCursorRoadmap
- MCPYour editorLive today
SlackRoadmap
NotionRoadmap
KiBee MCPEarly access
Prompt the full power of KiBee
Query your flows from your editor today. Stall and completion signals, plus one-click clients for Claude, ChatGPT, Cursor, Slack, and Notion, are next on the roadmap.
Explore MCPSave the path that worked.
Flag the point that breaks.
Every run feeds the next one. KiBee remembers what finished clean and what stalled.
A guided run
Safe routes, recorded
When a run completes cleanly, KiBee saves it as a Bookmark, so the next run replays a known-good path.
Friction points, exposed
When a user stalls, KiBee flags that exact step as an Issue, so teams see which handoff to fix first.
Every run teaches the next. A Bookmark for what worked, an Issue for what did not.
Start free. Pay when a path finishes.
Unlimited seats on every plan. Paid plans meter successful guided paths. Hive handoff is never metered.
Free
Free forever
Explore in-product guidance. No credit card required.
Start freeFor evaluating on one workflow
- Unlimited seats
- Up to 500 guided sessions / month
- 3 active flows
- Basic analytics
- Community support
- SDK + renderer
Recommended to start
Growth
Starts at $20/month
Higher limits plus outcome metering. Volume discounts available.
Start freeFor products with live users to guide
- Unlimited flows
- Advanced analytics + export
- Bookmark & Issues memory
- Hive handoff (free)
- 75¢ to 90¢ per successful path
- AI credit packs (Razorpay + Stripe)
- Priority support
Enterprise
Let's chat
Full platform with dedicated support and compliance.
Book a demoFor compliance and dedicated support
- Everything in Growth
- SSO / SAML
- Custom SLA + audit logging
- On-prem option
- Dedicated success manager
- Custom outcome rates
Startups: full Growth power, free for year one
Early-stage companies founded less than 5 years ago with up to $8M funding can apply for the Startup Plan.
Apply for the Startup PlanBuilt to be allowed inside your product.
KiBee acts on screen, so the guardrails live in the product itself.
- Runs only where you allow it
- The widget loads on the domains listed in your workspace and nowhere else.
- Publishable key in the browser, server key on your server
- The snippet ships a publishable key. Anything that writes to your workspace needs the server key.
- Every decision carries its reason
- The agent returns one typed decision with the evidence behind it. It never carries permission to act on its own.
- A human can take over in one click
- Any conversation moves to your team in Hive with the page, last click, and article already attached.
- An audit log of what happened
- Actions on the workspace are recorded, so you can see what the agent did and who changed what.
- SSO and SAML on Enterprise
- Sign your team in through your identity provider when you need it.
Questions teams ask first.
What product and support leaders ask before they put KiBee in production.
KiBee is a workspace intelligence layer for SaaS products. It learns how your product and business work (language, paths, documents, outcomes, and friction), answers users from that knowledge, and can finish a step on screen when the answer is grounded. When it is not sure, it hands the conversation to your team in Hive.
Put KiBee on the workflow that leaks.
Start free with unlimited seats. Or book a walkthrough on a live product.