Auto stall rescue
If a user goes quiet, KiBee re-enters the exact missing step. No support ticket, no restart.
Help users finish the task, right inside your product.
Most users who get stuck don’t raise a ticket — they quietly leave. KiBee navigates to the exact control in your product, explains the next step in plain language, and waits for the real action. When someone stalls, it steps in within seconds. Less churn, fewer tickets, no scripted tours.
< 1 hrtypical integration
Secondsstall rescue
~18KBSDK (gzipped)
Loading KiBee visual stage.
Trusted by teams building workflow-heavy products
What KiBee is
Not a tour.
Not a chatbot.
A task-completion layer.
KiBee flies to the exact control, waits for the real action, and rescues stalled users in seconds.
In production
Teams use KiBee on workflow-heavy products.
The workflow gap
Tours and chatbots weren't built to complete work.
Users can stall on any path at once. Tours, chatbots, and dashboards each miss a different handoff, and the workflow still drops.
Product tours
Timers, not actions
Product tours advance on a schedule, not when the user actually clicks or submits.
Drops off
Chatbots
Text, not targeting
Chatbots describe steps; users still hunt the control in a complex UI.
Drops off
Analytics
Data without fix
Analytics show where users drop off, not which handoff to fix first.
Drops off
Any one path can end here. Often all three do.
Core capabilities
Everything your product tours can't do.
Flies to the right control
Resolves the live DOM target directly. No hardcoded selectors that break on deploy.
Waits for the real action
Holds on each step until the actual click or input fires. Users cannot skip required fields.
Learns every run
Clean runs become Bookmarks; stalls become Issues — memory that makes the next run faster.
See memory →The KiBee loop
Four steps. Every interaction.
Structured flow definitions run first. AI handles intent resolution and rescue, not raw DOM control.
01Observe
Reads the current page, registered targets, and where the user last stalled.
01Observe
Reads the current page, registered targets, and where the user last stalled.
02Resolve
Matches intent or inactivity signal to the right flow step. Rules first, AI next.
03Guide
Flies to the exact control, delivers a one-line message, waits for the real click.
04Remember
Saves a Bookmark on completed routes. Flags an Issue on the handoff point that needs fixing.
Why KiBee
How KiBee compares.
Finds the right control
Tours
Hardcoded selectors that break on deploy
Chatbots
Text describes it; user still searches
Flies directly to the registered element
Waits for the real action
Tours
Advances on a timer, not the user's click
Chatbots
Cannot observe or wait for UI events
Holds on wait_for_click before moving on
Recovers when users stall
Tours
Same tooltip regardless of state
Chatbots
User must re-open chat and ask again
Auto rescue re-enters the exact missing step
Remembers what worked
Tours
No memory — same tour every time
Chatbots
Session memory only, no route context
Bookmark saves routes; Issues flag friction
What KiBee replaces
Stop stacking tours, chat, and copilots for the same workflow.
Many teams run a digital adoption platform for onboarding, a messenger for support, and analytics on top. KiBee is the task-completion layer that finishes multi-step work inside the UI.
What teams buy
Product tours
Chat widgets
AI bots
KiBee
Guided walkthroughs & hotspots
In-app messenger & live chat
AI answers from help content
Product analytics & funnels
No-code flow & guide builder
Contacts & session CRM
Tools teams replace or de-stack with KiBee
Chameleon
Crisp
- Intercom Fin
In-app copilots
Embedded help bots
One platform
Embed, configure, and extend KiBee.
Web SDK
One SDK for any SaaS. Register targets, run flows, rescue stalls.
Learn more →Admin Console
Build flows, view analytics, configure avatars and themes.
Learn more →macOS KiBee
Cross-surface Bee Mesh for design partners. Universal build.
Learn more →Chrome extension
Flow guide and capture in the browser.
Built-in memory
Save the path that worked.
Flag the point that breaks.
Every guided run feeds the next one. KiBee remembers what completed cleanly and what stalled mid-handoff.
A guided run
Safe routes, recorded
When a run completes cleanly, KiBee saves it as a Bookmark — the next run replays a known-good path.
Friction points, exposed
When a user stalls, KiBee flags that exact step as an Issue — teams see which handoff to fix first.
Every run teaches the next. A Bookmark for what worked, an Issue for what did not.
What teams optimize for
Metrics product teams track after deploying in-app guidance.
+20–40%
Workflow completion
End-to-end completion lift on high-drop-off flows
−30%
Time-to-complete
Median reduction on multi-step forms and approvals
+15–25%
First-session activation
New accounts reaching setup-done in session one
−40%
Support deflection
Fewer where-do-I-click contacts on guided screens
Ranges reflect published in-app guidance benchmarks, not KiBee-specific guarantees. Measure your own funnels before and after.
Simple pricing
Start free. Scale as you grow.
Starter
Freeup to 500 sessions/mo
For teams evaluating in-product guidance.
- 3 active flows
- Basic analytics
- Community support
- SDK + renderer
Launch offer
Growth
$99$20/month
For products with active users to guide.
- Unlimited flows
- Advanced analytics + export
- Bookmark & Issues memory
- Admin console
- Priority support
- Custom bee themes
Enterprise
Customvolume pricing
For organizations with compliance needs.
- Everything in Growth
- SSO / SAML
- Dedicated account manager
- Custom SLA
- On-prem deployment option
- Audit logging
FAQ
Common questions.
Ready to reduce workflow friction?
See KiBee guide a real workflow in under two minutes.
Walk through TaskFlow, a sample SaaS, and watch KiBee fly, wait, and rescue. When you're ready, start free and connect your product.