Integrations

The same brain on every surface you own.

Connect the pipe. Deploy when ready. Sits beside Zendesk, Intercom, HubSpot, email, and WhatsApp.

6 live serve, 19 coming

Directory

One catalog. Three kinds.

Serve answers. Train teaches. Handoff waits in Hive.

  • Live

    KiBee widget

    serve

    First-party bee on your product. Snippet and publishable key.

  • Live

    Email

    serve

    SendGrid inbound parse. Speak returns as JSON, never a sent mail.

  • Live

    WhatsApp

    serve

    Cloud API. One number. Window closed is recorded, not queued.

  • Live

    Zendesk tickets

    serve

    Inbound ticket webhook. Sits beside Zendesk. Not Sunshine.

  • Live

    Intercom

    serve

    Conversation webhook inbound. Speak returns as JSON, never a sent reply.

  • Live

    HubSpot Service Hub

    serve

    Workflow webhook inbound. Speak returns as JSON, never a sent reply.

  • Live

    Public site brief

    train

    Existing website URL seed. No new OAuth.

  • Coming

    Freshdesk

    serve

    Ticket inbound as a serve pipe.

  • Coming

    Salesforce Service Cloud

    serve

    Service Cloud as a serve pipe.

  • Coming

    Slack (customer)

    serve

    Customer Slack, distinct from Train Slack.

  • Coming

    SMS

    serve

    Short inbound. Same decideForAsk writer.

  • Coming

    Messenger

    serve

    Facebook Messenger as a Fin-style channel.

  • Coming

    Instagram

    serve

    Instagram DMs as a Fin-style channel.

  • Coming

    Telegram

    serve

    Telegram inbound as a serve pipe.

  • Coming

    Slack channels + files

    train

    Knowledge sync, not a customer inbox.

  • Coming

    Notion

    train

    Workspace pages into knowledge.

  • Coming

    Zendesk Help Center

    train

    Articles train. Tickets serve.

  • Coming

    Intercom Articles

    train

    Help Center articles into knowledge.

  • Coming

    HubSpot KB

    train

    Knowledge base sync.

  • Coming

    Confluence

    train

    Spaces into knowledge.

  • Coming

    GitBook

    train

    Docs site into knowledge.

  • Coming

    Zendesk Agent Workspace

    handoff

    Hive take-over lands in the agent workspace.

  • Coming

    Intercom Inbox

    handoff

    Unsure threads into Inbox.

  • Coming

    HubSpot tickets

    handoff

    Handoff into HubSpot conversations.

  • Coming

    Service Cloud case

    handoff

    Handoff into a Service Cloud case.

  • Coming

    Internal Slack

    handoff

    Internal take-over, not customer Slack.

Connect is not deploy

Ready tiles wait until you flip Deploy.

Email, WhatsApp, Zendesk, Intercom, and HubSpot connect with a workspace webhook. The brain stays quiet until Deploy is on.

Deploy from Settings